Some of what my families say ........

From the moment you walked into our front door, you felt like someone we'd known for years. After the funeral, people told us they thought you were an old friend.   The love and care you gave us was incredible.  Thank you.
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Allow me to express our heartfelt gratitude, representing the entire family, for the wonderful service you provided. Your dedication to understanding our family and the life of F, within a limited timeframe was truly remarkable.
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You did an absolutely wonderful job yesterday, I can't thank you enough.  You were kind, supportive, professional and looked amazing in your red suit.  You touched my heart and I will be forever grateful for the good memories I now have of my mum's farewell.
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Just wanted to thank you for the way you conducted the service today.  It made the day so much more bearable and was done with such empathy, we couldn't have wished for anybody better.
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